What to Expect

HomeGeneral informationWhat to Expect
What to Expect2022-11-17T01:24:32+00:00

Treating Your Pet like Royalty

Communication

Daily updates and pictures

Proactive communication and incident reports

PAWgress report at the end of their stay

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Accommodations

Cage free daycare (all day)

Cage free boarding (during the day + nighttime if desired)

Home-like atmosphere; including sofas, chairs, etc.

Personal cots and fluffy blankets provided

Cozy decor

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Customized Care

One on one time with your pup

Playgroups outside/ free roam inside

Grouped by age, size and personality

No upcharge for medicines

Lots of services to pick from to customize care

Treating Your Pet like Royalty

Vaccines 

Dogs

DHHP (distemper, parvo etc.)

Bordatella

Rabies

Cats

Rabies

Feline Leukemia (unless indoor only cat)

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Meet and Greet

Meet and Greet must be executed before stay

Only exceptions are puppies and dogs 25lbs and under

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Online Portal profile

You have to create a pet profile on our portal

We take a deposit before the stay (non-refundable)

We take payment upfront on the first or second day of the stay

Treating Your Pet like Royalty

Meet and Greet

You (we need 15- 30minutes of your time)

Your dog(s)

A leash

Boarding

Dogs/Cats

Your pet

Food (divided into daily ziplock bags or containers)

Community treats

Medicine (if relevant)

Litter

PLEASE DO NOT BRING THE FOLLOWING

Leashes

Beds

Toys

Stuffed animals

Personal treats

Bowls

Blankets

What to expect AFTER your dog's stay

If you haven’t boarded your dog before, you probably don’t realize that they may seem a little different for a few days after they’ve been picked up and brought home. This is often completely normal and just a reaction to them readjusting to their surroundings.

It doesn’t happen with all pets, however, it definitely helps to be prepared and to know when to worry and when to just give them time and space to settle home.
Here is some good information as well as external article/ sources to help you with the transition back home!

My dog has had an upset tummy (diarrhea and/or vomiting) since she got home. What does this mean? Do I need to take her to the Vet?2022-11-17T00:18:58+00:00

From many years of experience, we ask that you don’t jump to conclusions that your dog is sick! Have you ever had an upset tummy because of fear, anxiety, or excitement? A similar phenomenon can affect our pets too, and if your dog has diarrhea when she is in kennels or when she first returns home, this could be to do with the flood of emotions she will be feeling. It is very unlikely that she has picked up a stomach virus or anything while under our care due to the extensive daily cleaning procedures. Give your dog Pedialyte, lots of water and change their diet to boiled rice and chicken stock OR boiled rice, boiled chicken and pumpkin puree. Allow a few days for your dog’s stomach to settle ensure they dont get dehydrated. If they vomit or diarrhea for more than 2 days, please give us a call— we have medicines that our vets and vet techs provide that can help ease the transition home for your pup. If after this, your pup continues with any symptoms it would be smart to visit your vet to rule out the underlying illness (pancreatitis, gastritis, or viral infection) as well as avoid dehydration.

Why is my dog so hungry?2022-11-17T00:00:47+00:00

One of the most common things that we hear from owners once their dog first returns home after boarding are irregularities in eating and drinking patterns.  He or she may be eating much more than normal, or much less than normal. Do not fret, this is a natural reaction of transition. If Fido seems ravenous for the first few days after coming home it doesn’t mean that there is anything wrong nor that he didn’t eat under our care. Instead, this increased hunger is usually attributed to different things.

Dogs tend to work up a significant appetite when they are in day camp becaus of the stimulation and because they spend a lot of time exercising and playing. They need extra calories to refuel their bodies. However, since dogs naturally seem to eat less when boarding, often just due to being less comfortable eating in unfamiliar surroundings, it is very common for canines to play catch-up when they arrive home. On the contrary, if your dog’s appetite is not how it normally is, he may just be acclimating from all the hustle and bustle during their vacation. You should notice them back to normal in the following days.

**Please note: for finnicky or particularly picky dogs our staff takes the extra time and gives them extra attention at times feeding them by hand, alone and possibly even adding wet food or pumpkin puree to entice them to eat!**

My dog is sleeping all day; is she ok?2022-11-16T23:58:35+00:00

If we did a good job of taking care of your dog, you will definitely get back a tired pup!!  This means your pup got loads of play time, attention from our staff and got a lot of energy out! Part of our role is to manage any anxiety and be sure your pet is kept busy so that he/she remains healthy and not focused on being apart from you. Depending on your dog’s personality they have been very physically active and cognitively stimulated — so do expect that he or she may need to sleep more when he/she gets home! If after a few days and a lot of hydration he/she still seems unusually lethargic, please contact us and we will help.

Is it normal for my dog to be so thirsty?2022-11-16T23:38:06+00:00

Similar to added hunger, many owners report that their dogs also drink more during the first few days back home. Again, this is almost certainly due to the fact that she simply feels more comfortable drinking at home than at day camp. At times during boarding or day camp, due to stimulation or nerves, dogs self-regulate; so, they drink less water. To compensate when they get home, they lap up some extra bowls. Don’t let this deceive you– your pups ALWAYS have access to water. They eat with water, have water outside during playtime AND even sleep in their designated areas with their very own full bowl.

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